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not responding to addresses in adress bar. wont open help

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  • Last reply by FredMcD

Alla1
Alla1
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if I click on a link... firefox will open.. and does nothing... it won't even show the link in the address bar. If I type an address in the bar... nothing happens. I choose help.. it opens a new tab.. but still nothing.

I have uninstalled and reinstalled multiple times...

if I click on a link... firefox will open.. and does nothing... it won't even show the link in the address bar. If I type an address in the bar... nothing happens. I choose help.. it opens a new tab.. but still nothing. I have uninstalled and reinstalled multiple times...

All Replies (1)

FredMcD
FredMcD
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Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[v56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet {web link}