This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

As soon as firefox opens,my internet stops working along with my other browsers(they worked fine earlier) even when Windows shows that it is connected to net.

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Paul

knightryder_
knightryder_
more options

I have been using firefox for quite a while. Suddenly this started happening. My browsers are opening pages until I open Firefox. As soon as I open firefox, every browser stops pulling pages. My computer shows it has internet access and all my download managers are downloading. Only the browsers somehow couldn't connect to the internet. Please help!

I have been using firefox for quite a while. Suddenly this started happening. My browsers are opening pages until I open Firefox. As soon as I open firefox, every browser stops pulling pages. My computer shows it has internet access and all my download managers are downloading. Only the browsers somehow couldn't connect to the internet. Please help!

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I am going to lock this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1263907