Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird 60.7.2 (32-bit) login no longer requires a password, want to restore that function

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by AgnesRM

more options

Opened Thunderbird and it still needed a password. I do not use saved passwords or master passwords. I didn't go into setup or config options. All the messages I dealt with contained no attachments. I closed email after ca. 30 mins. Did not restart computer, approx 1 hour later re-opened Thunderbird, no password prompt appeared and found I could read messages without hindrance. Have restarted PC with a power cycle and system was left unpowered for approx 15 seconds to clear any TSR's; but on restart a password is not required.

For security I want to restore the password prerequisite on login.

Opened Thunderbird and it still needed a password. I do not use saved passwords or master passwords. I didn't go into setup or config options. All the messages I dealt with contained no attachments. I closed email after ca. 30 mins. Did not restart computer, approx 1 hour later re-opened Thunderbird, no password prompt appeared and found I could read messages without hindrance. Have restarted PC with a power cycle and system was left unpowered for approx 15 seconds to clear any TSR's; but on restart a password is not required. For security I want to restore the password prerequisite on login.

All Replies (1)

more options

Hi This recent question seems related, perhaps it will help you. Please read to the end as it seems there are problems with the add-on but some other options are suggested. https://support.mozilla.org/en-US/questions/1246682 I hope this helps, Agnes