This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

have lost mails of past 2.5 years from inbox after compacting

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by McCoy

Saleem Ahmed Khan
Saleem Ahmed Khan
more options

have lost mails of past 2.5 years from inbox after compacting. also received 2 times a crash event and thunderbird restarted. After restart 2.5 years mails have vanished from inbox. please help to recover.

have lost mails of past 2.5 years from inbox after compacting. also received 2 times a crash event and thunderbird restarted. After restart 2.5 years mails have vanished from inbox. please help to recover.
Attached screenshots

All Replies (3)

Saleem Ahmed Khan
Saleem Ahmed Khan Question owner
more options

sorry noticed now it is firefox section, i have re-posted this in the thunderbird section

WestEnd
WestEnd
more options

Did you check their site setting as they are the email provider that your using?

McCoy
McCoy
more options

I will flag this as a duplicate question.

See :

https://support.mozilla.org/en-US/questions/1264191