This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My company's site that is used as a CMS for our web databases is hanging repeatedly--it's useless and I can't get anything done! Ideas on how to fix?

kimberly.brown
kimberly.brown
more options

Trying to load any webpage that controls our website's database will start hanging after about 2 mins logged into the site. It was working fine until last week; now it's impossible to use because it's not responding over and over again. I have started in Safe Mode, cleared my cache, use no plugins...and still nothing is working right. Please help!

Trying to load any webpage that controls our website's database will start hanging after about 2 mins logged into the site. It was working fine until last week; now it's impossible to use because it's not responding over and over again. I have started in Safe Mode, cleared my cache, use no plugins...and still nothing is working right. Please help!

All Replies (3)

WestEnd
WestEnd
more options

Have you tried other Browser to see if the problems happens on those as well to compare?

kimberly.brown
kimberly.brown Question owner
more options

Yes - works OK in Chrome, but for some reason Chrome doesn't present the database form fields the same way - drop downs missing, html editors not there, etc. - so it's not usable. That has always been that way, though - hence why we have used Firefox...up until now.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi kimberly.brown, I'm not sure we have enough information to know what is going wrong with the site. Have you reported this to the vendor to see whether it is a known issue in Firefox 68 that is on their radar to get fixed? (Or perhaps it's an older version that is no longer supported and needs to be updated, which I understand is a challenge.)