This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Automatic sync on Samsung Android is not working

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Kelz

more options

I have tried everything and cannot get it back to work. Driving me crazy. I have loged in to my Firefox account on my Samsung Android phone. I want to sync bookmarks. Now it suddenly says (in Dutch) sync is set up but doesn't sync automatically. Switch on 'Automatic Sync' in menu of Android setup. But that menu hasn't got a "Automatic Sync" butten. I cannot choose for that option. Hope someone can help me!

I have tried everything and cannot get it back to work. Driving me crazy. I have loged in to my Firefox account on my Samsung Android phone. I want to sync bookmarks. Now it suddenly says (in Dutch) sync is set up but doesn't sync automatically. Switch on 'Automatic Sync' in menu of Android setup. But that menu hasn't got a "Automatic Sync" butten. I cannot choose for that option. Hope someone can help me!
Attached screenshots

All Replies (2)

more options

Yes, found solution! The "automatic sync" button is below in the list of apps. Sometimes it is so easy...

more options

Settings-> accounts-> delete the accounts-then put them back again