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Why am I not seeing the body of emails using search after migration to new machine?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

Harold Rau
Harold Rau
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Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?

Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?
Attached screenshots

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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How did you migrate?

See https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

sfhowes
sfhowes
  • Top 10 Contributor
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Since this has happened with the global search, I recommend you rebuild the database and see if it changes the outcome:

https://support.mozilla.org/en-US/kb/rebuilding-global-database