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Master Password not working with Windows 10.0,18362.356 and TB 60.8.0

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  • Last reply by Matt

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I have used a master password for many years. recently I installed both Windows and TB updates and suddely there is no email protection; it is as if the master password is not there, the mail client opens allowing me to send and recieve eamils with no password needed.

All thoughts appreciated. :)

I have used a master password for many years. recently I installed both Windows and TB updates and suddely there is no email protection; it is as if the master password is not there, the mail client opens allowing me to send and recieve eamils with no password needed. All thoughts appreciated. :)

Modified by mail110

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Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

But be aware the master password does not and never has "protected your email" it is only designed to protect your passwords from snoops, so the only thing that is encrypted is the password file. Your mail remains at all times on the hard disk as plain text. It is for this reason we recommend people use the user account controls built into their operating system to protect everything in their Windows account, documents, spreadsheets, report and mail alike.

This article discusses the how to with windows 10. https://www.isunshare.com/windows-10/3-ways-to-create-password-for-user-account-in-windows-10.html