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On youtube I click show more info under the videos. When I click on them it flash the page but does not load the page

jawilson2299
jawilson2299
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I'm watching a video and underneath it it says show more. usually there are more links to click, However, when I click the new link it just flashes and doesn't even open the page at all not even to a new link like it used to do. It used to work without any problems till just the other day

I'm watching a video and underneath it it says show more. usually there are more links to click, However, when I click the new link it just flashes and doesn't even open the page at all not even to a new link like it used to do. It used to work without any problems till just the other day

Chosen solution

Try starting Firefox in it's Safe Mode to see if the problem persists.

Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes) that might be causing problems.

With Firefox open: Select Menu Select Help Select Restart With Add-ons Disabled On the dialog select Restart On the next dialog select Start In Safe Mode (Do Not select Refresh)

With Firefox closed: Press and hold the Shift (in Mac: Option) key Launch Firefox On the dialog select Start In Safe Mode (Do Not select Refresh)

(Your Bookmarks Toolbar will be turned off. Right-click on the Toolbar and select Bookmarks Toolbar to display it again.)

To quit Safe Mode: Select Menu Select Help Select Restart With Add-ons Enabled

Or Exit Firefox.

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All Replies (3)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi jawilson2299, Try Clearing Cookies & Site Data for that site:

Visit YouTube click on the left end of the address bar at the bottom of the drop-down select Clear Cookies and Site Data... in the dialog window click Remove

Refresh the page.

jawilson2299
jawilson2299 Question owner
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well it opens a new tab but it asks me if I want to leave youtube and I say yes, then it just closes the tab...Very strange

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Chosen Solution

Try starting Firefox in it's Safe Mode to see if the problem persists.

Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes) that might be causing problems.

With Firefox open: Select Menu Select Help Select Restart With Add-ons Disabled On the dialog select Restart On the next dialog select Start In Safe Mode (Do Not select Refresh)

With Firefox closed: Press and hold the Shift (in Mac: Option) key Launch Firefox On the dialog select Start In Safe Mode (Do Not select Refresh)

(Your Bookmarks Toolbar will be turned off. Right-click on the Toolbar and select Bookmarks Toolbar to display it again.)

To quit Safe Mode: Select Menu Select Help Select Restart With Add-ons Enabled

Or Exit Firefox.