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Thunderbird 68.1 freezes when trying to attach a file to an email. You can go to documents and attch that way. Why is it freezing?

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Using windows 10. Thunderbird worked fine this morning then this afternoon it freezes when going to attach a file to an email. You can however go to the file and choose send to mail recipient and it will send it that way. Why did it start freezing for no reason?

Using windows 10. Thunderbird worked fine this morning then this afternoon it freezes when going to attach a file to an email. You can however go to the file and choose send to mail recipient and it will send it that way. Why did it start freezing for no reason?

Chosen solution

Do you have a security program scanning outgoing mail, and possibly that program updated and became incompatible with TB? Or, do you have any TB add-ons that may have updated recently?

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Chosen Solution

Do you have a security program scanning outgoing mail, and possibly that program updated and became incompatible with TB? Or, do you have any TB add-ons that may have updated recently?

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For some reason the email just started working again on it's own. Thank you though.