This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why wont firefox 69.0.2 go backwards to a previous page

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

more options

If I go forward to new pages from my home page, Bing, Firefox does not want to go back to a previous page if I click the back arrow or the back button on my mouse. If I start repeatedly clicking the back arrow or button it may go back after a half dozen or so clicks. Tried the same sequence of pages "forward" in other browsers without any problem, it only happens in Firefox.

If I go forward to new pages from my home page, Bing, Firefox does not want to go back to a previous page if I click the back arrow or the back button on my mouse. If I start repeatedly clicking the back arrow or button it may go back after a half dozen or so clicks. Tried the same sequence of pages "forward" in other browsers without any problem, it only happens in Firefox.

All Replies (2)

more options

I get around this by; When I find a link I want to check out, I open it in a new tab/window. Then when I am done, I close it and am back where I started.

more options

You can hold down the left mouse button on either back or forward button to open the Tab history drop-down list.

You can start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window