We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I suddenly can no longer download anything on Firefox. Every time I try, it doesn't even start.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Every time I go to download anything in Firefox, it always fails to download and every time I try to restart the download, it fails instantly. This suddenly started happening a few days ago and I'm not sure what could have possibly caused it. I looked to some forums and possible solutions, here's what I tried:

-Refreshed Firefox -Started Firefox in safe mode w/o addons -Uninstalled Firefox and reinstalled -Made a new profile to see if my current one was bad -Checked about:config for download settings, all reset

Every time I go to download anything in Firefox, it always fails to download and every time I try to restart the download, it fails instantly. This suddenly started happening a few days ago and I'm not sure what could have possibly caused it. I looked to some forums and possible solutions, here's what I tried: -Refreshed Firefox -Started Firefox in safe mode w/o addons -Uninstalled Firefox and reinstalled -Made a new profile to see if my current one was bad -Checked about:config for download settings, all reset

All Replies (1)

more options

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls