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Why doesn't Firefox give me the option of saving my login info for Zoom.us?

jplaxco
jplaxco
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I've been through my settings and Firefox does allow me to save login info for other websites. It just refuses to allow me to save my login for Zoom.us. I thought this might be a website issue but no because I am able to save my Zoom.us login info using other browsers.

So how do I get Firefox to function correctly?

Thanks.

I've been through my settings and Firefox does allow me to save login info for other websites. It just refuses to allow me to save my login for Zoom.us. I thought this might be a website issue but no because I am able to save my Zoom.us login info using other browsers. So how do I get Firefox to function correctly? Thanks.

Chosen solution

Problem solved. It was definitely a problem with Firefox itself.

I was on version 66. I just now updated to 71. Visited Zoom.us, entered my login credentials, and got asked by Firefox if I wanted to save my login info.

Read this answer in context 👍 0

All Replies (5)

FredMcD
FredMcD
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Are you using any password add-ons or programs?

Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox v56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.


Warning: There are some web pages that do not allow browsers to record or fill in the log-in information.

jplaxco
jplaxco Question owner
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Hi Fred, No password addons. Just Firefox out of the box.

And just to emphasize, Firefox works fine saving the login info for other sites - just not the Zoom.us site. And my other browsers have no problem with the Zoom.us site. For me, this behavior isolates the problem to FIrefox.

jplaxco
jplaxco Question owner
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Chosen Solution

Problem solved. It was definitely a problem with Firefox itself.

I was on version 66. I just now updated to 71. Visited Zoom.us, entered my login credentials, and got asked by Firefox if I wanted to save my login info.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you update to Firefox 70 then the Lockwise Password Manager will have an option to add a new password. In Firefox 70 Lockwise is a builtin component that isn't available for Firefox 66 (there is a Lockwise extension for 68/69).


(EDIT: I hadn't seen your last reply yet that you updated to 71 Beta)

Modified by cor-el

spencerrobert823
spencerrobert823
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I am able to enter ZOOM.us for video only. Firefox blocks only audio.