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I am trying to setup a new account on thunderbird so I can use it to upload a mbox file to Gsuite?

Joseph Giancola
Joseph Giancola
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I've tried to login to my G Suite account on Thunderbird but it says your username or password is wrong, so I contacted google and they helped by changing some settings but still doesn't work, does anyone know what could be happening?

Thank You

I've tried to login to my G Suite account on Thunderbird but it says your username or password is wrong, so I contacted google and they helped by changing some settings but still doesn't work, does anyone know what could be happening? Thank You
Attached screenshots

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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What is your TB version (Help/About TB)? If it's not at least 60.9.1 or 68.2.1, creating gmail accounts with OAuth2 authentication (the default) will fail, due to a change made by Google.

Joseph Giancola
Joseph Giancola Question owner
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Hey,

Thanks for the thought, I actually got it to work. It might have just needed some time for the domain to propagate in google before it would let me login.

Thanks.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Interesting the google offer the mbox file and the paid for application suite, but no importer for it.

Joseph Giancola
Joseph Giancola Question owner
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Hey Matt,

I know it's odd that they don't offer a importer for mbox when they offer that backup type and say it works with GSuite best.

Thanks Joseph.