This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cant access my Vanguard retirement account through my Mozilla bookmarks anymore. I get a tan screen. I can access it through google chrome.

  • 3 replies
  • 1 has this problem
  • 39 views
  • Last reply by FredMcD

more options

When I click on the bookmarked web page for my Vanguard retirement account a tan screen comes up with nothing displayed on that screen. This problem started occurring 2 weeks ago. a security measure from Vanguard is they send me a security code via text and I still get that but there is the blank tan screen for their website. I can access the account through Chrome but I dont want to use Chrome.

When I click on the bookmarked web page for my Vanguard retirement account a tan screen comes up with nothing displayed on that screen. This problem started occurring 2 weeks ago. a security measure from Vanguard is they send me a security code via text and I still get that but there is the blank tan screen for their website. I can access the account through Chrome but I dont want to use Chrome.

All Replies (3)

more options

It's possible your bookmark is no longer used. Start from the main page and work your way to the page you want. Then create a new bookmark.

more options

Firefox wont let me access the vanguard website in any way. I tried through the old bookmark and through the dudckduckgo website and it wont let me into the vanguard website.

more options

Please explain the problem in detail. What happens? What are the exact error message(s) ?

Please provide a public link (no password) that we can check out. No Personal Information Please !