This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have permissions set to Block Audio and Video Autoplay but they don't always do. Help?

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by Figureguy

more options

Good morning. I have my permissions set to 'Block Audio and Video' under Autoplay yet it does not work. I have given no sites permission to allow autoplay yet it seems to be happening frequently. Not necessarily every site but quite a lot. Any thoughts and help would be greatly appreciated. Thanks.

Good morning. I have my permissions set to 'Block Audio and Video' under Autoplay yet it does not work. I have given no sites permission to allow autoplay yet it seems to be happening frequently. Not necessarily every site but quite a lot. Any thoughts and help would be greatly appreciated. Thanks.

Modified by Figureguy

All Replies (2)

more options

See this question here -> /questions/1274056.

more options

Thanks for getting back to me. The only ones that needed changing from the post you linked were:

media.autoplay.allow-extension-background-pages false media.autoplay.enabled.user-gestures-needed false

I toggled them accordingly and will update once I see if I still have problems with the autoplay.