This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot sent email, imap

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

mstr-tranquil
mstr-tranquil
more options

добрый день!

Столкнулся с такой проблемой, почти каждый день периодически не могу отправить письма, появляется ошибка, как на скриншоте во вложении.

Пользуюсь клиентом Thunderbird. После ошибки иногда появляется окно, что соединение с imap.beget сброшено или время соединения истекло. Нашел на вашем сайте проверку трассировкой, проверил imap и smpt, все без ошибок.

Windows 10 корпоративная LTSC, 64 разрядная Avast free antivirus версия 19.8.2393 (сборка 19.8.4793.544)

ответ можете отправить на английском языке, я переведу. большое спасибо!

добрый день! Столкнулся с такой проблемой, почти каждый день периодически не могу отправить письма, появляется ошибка, как на скриншоте во вложении. Пользуюсь клиентом Thunderbird. После ошибки иногда появляется окно, что соединение с imap.beget сброшено или время соединения истекло. Нашел на вашем сайте проверку трассировкой, проверил imap и smpt, все без ошибок. Windows 10 корпоративная LTSC, 64 разрядная Avast free antivirus версия 19.8.2393 (сборка 19.8.4793.544) ответ можете отправить на английском языке, я переведу. большое спасибо!
Attached screenshots

Chosen solution

mstr-tranquil said

good day! Faced such a problem, almost every day I can not send letters periodically, an error appears, as in the screenshot in the attachment. I use the Thunderbird client. After an error, a window sometimes appears that the connection to imap.beget has been reset or the connection timed out. I found tracing verification on your site, checked imap and smpt, all without errors. Windows 10 Enterprise LTSC 64-bit Avast free antivirus version 19.8.2393 (build 19.8.4793.544) You can send the answer in English, I will translate. many thanks!

The most common source of timeouts is antivirus apps scanning outgoing mail and secure (SSL) connections. Try running in Windows safe mode with networking to see if TB performance improves, or disable any option in Avast to scan email or connections (or just remove it completely and use Windows Defender with the TB profile folder as an Exception).

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

mstr-tranquil said

good day! Faced such a problem, almost every day I can not send letters periodically, an error appears, as in the screenshot in the attachment. I use the Thunderbird client. After an error, a window sometimes appears that the connection to imap.beget has been reset or the connection timed out. I found tracing verification on your site, checked imap and smpt, all without errors. Windows 10 Enterprise LTSC 64-bit Avast free antivirus version 19.8.2393 (build 19.8.4793.544) You can send the answer in English, I will translate. many thanks!

The most common source of timeouts is antivirus apps scanning outgoing mail and secure (SSL) connections. Try running in Windows safe mode with networking to see if TB performance improves, or disable any option in Avast to scan email or connections (or just remove it completely and use Windows Defender with the TB profile folder as an Exception).