This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

new event disabled

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by philippe

philippe
philippe
more options

Hello, Thunderbird 68.3.1 (32 bits) Windows 10 Since 2 weeks unable to create or update a calendar event : - menu item File -> New -< Event is disabled (grayed) - double click on calendar opens a pop up or new window form, I can enter event data fields , click on the Save and Close button (not grayed), but no save and no closing. Same after reinstallation, and same after installation of ligthning. Any idea ? Thanks for your help, and happy new year to you. Philippe

Hello, Thunderbird 68.3.1 (32 bits) Windows 10 Since 2 weeks unable to create or update a calendar event : - menu item File -> New -< Event is disabled (grayed) - double click on calendar opens a pop up or new window form, I can enter event data fields , click on the Save and Close button (not grayed), but no save and no closing. Same after reinstallation, and same after installation of ligthning. Any idea ? Thanks for your help, and happy new year to you. Philippe

Chosen solution

No other calendar-related add-on.

I tried to perform your test procedure, but the button Make changes and restart was inoperant.

I then started normally TB, then disabled Ligthning form menu Tools -> Add-ons, and restarted TB. Calendar and all calendar and event related menus disapeared.

I then enabled Ligthning and restarted TB : Bingo ! The calendar appears again, and I can now create or update and save events.

Hope this workaround will be persistent ! 

Thank you sfhowes for your great help !
Read this answer in context 👍 1

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is this with a local calendar or a network calendar, and if it's the latter, who is the calendar provider, e.g. google, outlook?

philippe
philippe Question owner
more options

It's local calendar.

Thank you sfhowes

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do you have any other calendar-related add-ons? It's not possible to run TB in safe mode without disabling Lightning, but you can try this diagnostic step to check for a broken layout: start in safe mode (hold Shift when you launch TB), check 'Reset toolbars and controls' and click 'Make changes and restart'.

philippe
philippe Question owner
more options

Chosen Solution

No other calendar-related add-on.

I tried to perform your test procedure, but the button Make changes and restart was inoperant.

I then started normally TB, then disabled Ligthning form menu Tools -> Add-ons, and restarted TB. Calendar and all calendar and event related menus disapeared.

I then enabled Ligthning and restarted TB : Bingo ! The calendar appears again, and I can now create or update and save events.

Hope this workaround will be persistent ! 

Thank you sfhowes for your great help !