This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do I stop popup ads on Galaxy S10

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Andrew

paul149
paul149
more options

I have read all the tips offered online and even done a factory reset as recommended by my carrier. I do no gaming nor social networking. Most apps are turned off in background. I have switched between 3 different default browsers privacy is as tight as I know how to make it.

I have read all the tips offered online and even done a factory reset as recommended by my carrier. I do no gaming nor social networking. Most apps are turned off in background. I have switched between 3 different default browsers privacy is as tight as I know how to make it.

Chosen solution

Hi,

We do not provide support specifically for Android devices, but rather for Firefox installed on Android devices. With regards to popups appearing on your device, this may be installed by factory default (bloatware), and may not disappear with a factor reset. Please provide us with the make and model of your device.

If ads are appearing on websites, you can install an ad blocker extensions such as uBlock Origin. You can find them here: https://addons.mozilla.org/android/.

Read this answer in context 👍 0

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Chosen Solution

Hi,

We do not provide support specifically for Android devices, but rather for Firefox installed on Android devices. With regards to popups appearing on your device, this may be installed by factory default (bloatware), and may not disappear with a factor reset. Please provide us with the make and model of your device.

If ads are appearing on websites, you can install an ad blocker extensions such as uBlock Origin. You can find them here: https://addons.mozilla.org/android/.