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Firefox keeps asking for my master password on my new computer, no AVG used.

  • 3 replies
  • 2 have this problem
  • 13 views
  • Last reply by mmp144

mmp144
mmp144
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A recent switch to a new computer necessitated a new installation of Firefox. Because it was offered, I elected to use the master password / cross device sync option. Now I get asked for my master password almost randomly whether or not I am using Firefox. One possibility might be that I copied the profile data from my old to my new computer, possibly an older version of FF?

A recent switch to a new computer necessitated a new installation of Firefox. Because it was offered, I elected to use the master password / cross device sync option. Now I get asked for my master password almost randomly whether or not I am using Firefox. One possibility might be that I copied the profile data from my old to my new computer, possibly an older version of FF?

All Replies (3)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Hi mmp144, Did you try to deactivate your master password and then reactivate it: Firefox keeps asking me for master password https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-master-password

Also, If you get that many master password prompts then it is possible that there is a problem with Sync storing its credentials in the Password Manager.

You can try to disconnect and reconnect Sync to see if that has effect.

mmp144
mmp144 Question owner
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Hi M_C_i_S

I have already tried the deactivate/reactivate sequence suggested in the AVG related post.

I have now given the sync deactivate/reactivate a try. So far so good. I'll report back after a few hours to make sure that we have a stable fix.

Thanks for your advice

Best, mmp

mmp144
mmp144 Question owner
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Both processes tried and no change. Do I need to dig deeper?