This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Virus in distibutive - Trojan.Inject.bcbj

  • 8 replies
  • 1 has this problem
  • 45 views
  • Last reply by FredMcD

more options

Hi all

For security reasons, all new FF distributions are tested. When checking the distribution kit version 68.5.0esr (exe for x86 and x64) - the antivirus software "VirusTotal" detected Trojan.Inject.bcbj. FortiSandbox also scolded the distribution on x86 - saying that it deleted the file "% programfiles (x86)% \ google \ update \ 1.3.33.17 \ googlecrachhandler.exe" - its installation is undesirable in the ESR version.

Hi all For security reasons, all new FF distributions are tested. When checking the distribution kit version 68.5.0esr (exe for x86 and x64) - the antivirus software "VirusTotal" detected Trojan.Inject.bcbj. FortiSandbox also scolded the distribution on x86 - saying that it deleted the file "% programfiles (x86)% \ google \ update \ 1.3.33.17 \ googlecrachhandler.exe" - its installation is undesirable in the ESR version.

Chosen solution

We got answer from Kaspersky - it's mistake of scaning. Sorry.

Read this answer in context 👍 0

All Replies (8)

more options

GoogleCrashHandler.exe is an executable file that belongs to Google Updater https://www.bing.com/search?q=googlecrachhandler.exe


Are you getting your Firefox from Mozilla.org ?

Make sure your virus scanner files are up to date.

more options

Yes - we got Firefox from Mozilla.org We wrote mail to antivirus company and wait answer now.

Also we tested version 71 non-ESR and it has not alert on GoogleCrashHandler.exe - its right ?

more options
Also we tested version 71 non-ESR

Sorry - we tested 72.0.1

more options

kittyfriend said

. . . has not alert on GoogleCrashHandler.exe - its right ?

FredMcD said

GoogleCrashHandler.exe is an executable file that belongs to Google Updater https://www.bing.com/search?q=googlecrachhandler.exe
more options

I know what is it But why ESR has it and other version has not it (if it is true). Our organization reject to use any cloud or google services by security policy And was or not GoogleCrashHandler in oldest versions - because test didn't has error early

more options

That I don't know.

more options

Chosen Solution

We got answer from Kaspersky - it's mistake of scaning. Sorry.

more options

That was very good work. Well Done.