This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't post comments on blogspot sites

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

The past few days I am unable to post comments on "blogspot" platformed sites. These sites require a GMail user account as an identity, which I have. But when trying to post a comment, after typing it in it disappears when I try to preview it or post it. It just goes away. One of the blog site hosts has told me it's a FF problem, and to try another browser. Everything works fine with Chrome. Is there a fix in the works>?

The past few days I am unable to post comments on "blogspot" platformed sites. These sites require a GMail user account as an identity, which I have. But when trying to post a comment, after typing it in it disappears when I try to preview it or post it. It just goes away. One of the blog site hosts has told me it's a FF problem, and to try another browser. Everything works fine with Chrome. Is there a fix in the works>?

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Seems to have worked around the problem. Thank you very much for your help, it is much appreciated.

But I wonder why this has just started happening. Nothing has changed in my ad-blocked software, and the only related change is an update to Firefox. If it's a glitch, I hope that Firefox resolves it quickly.

If not, why would blocking content be related to the ability to comment on a blog, I wonder. There are no pop-up windows involved in the act of commenting.

Thanks again.

Modified by tadwall1

more options

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows an highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check in the Web Console what content is blocked.

You can check the Web Console for possible messages related to this issue.