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Saved logins not availble after shut down and relaunch

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

fordrd
fordrd
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When I shut down Firefox and then relaunch the "Ask to save logins and passwords for websites" box is unchecked without action by me and then requires going back to preferences and rechecking the box in order to get autofill. How can I keep the Ask to save logins and passwords for websites block checked?

When I shut down Firefox and then relaunch the "Ask to save logins and passwords for websites" box is unchecked without action by me and then requires going back to preferences and rechecking the box in order to get autofill. How can I keep the Ask to save logins and passwords for websites block checked?

All Replies (3)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

FredMcD
FredMcD
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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 10.0 r45 Shockwave Flash 32.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}


Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 32.0.0.330

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure you install Firefox properly and aren't running Firefox from the DMG file.

Open the Firefox Disk Images file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Images, but instead drag it out of the DMG folder.

You may have to check whether you have multiple profiles and use the Profile Manager to cleanup unused profiles.