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Latest imposed download has failed, causing a reboot loop that won't resolve. Can't load, can't delete, can't uninstall, can't run.

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by christ1

OldMoney
OldMoney
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Latest imposed download has failed, causing a reboot loop that won't resolve. Since downloading and installing latest version (68.5), I rebooted as requested and there has been a failure. The shut down and reboot went as planned, no problems, but all attempts to open Thunderbird have failed with the attached message box appearing. Attempts to uninstall (in order to reinstall) have failed, with this same error message appearing. I cannot run the program, I cannot open it, I cannot uninstall it, it won't install as expected, and it won't re-install either. This message keep appearing on a continuous loop, at every reboot, and at every attempt to do anything with TB. Please help! - W

Latest imposed download has failed, causing a reboot loop that won't resolve. Since downloading and installing latest version (68.5), I rebooted as requested and there has been a failure. The shut down and reboot went as planned, no problems, but all attempts to open Thunderbird have failed with the attached message box appearing. Attempts to uninstall (in order to reinstall) have failed, with this same error message appearing. I cannot run the program, I cannot open it, I cannot uninstall it, it won't install as expected, and it won't re-install either. This message keep appearing on a continuous loop, at every reboot, and at every attempt to do anything with TB. Please help! - W
Attached screenshots

Chosen solution

See if this helps. https://support.mozilla.org/en-US/questions/1161878

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

See if this helps. https://support.mozilla.org/en-US/questions/1161878

OldMoney
OldMoney Question owner
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Thank you! That worked. Much appreciated, - W

christ1
christ1
  • Top 25 Contributor
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When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.