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When I click on a PDF link I get "Please install Adobe Reader Version 7.0 or later"

larryzwahlen
larryzwahlen
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I get the above message using firefox. When I go to the same site with Crome, the PDF opens with no errors. I have Adobe Reader DC installed.

I get the above message using firefox. When I go to the same site with Crome, the PDF opens with no errors. I have Adobe Reader DC installed.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you have enabled the Firefox PDF Viewer ? You can check the Portable Document Format (PDF) entry in "Options/Preferences -> General -> Applications" and make sure it is set to "Preview in Firefox".

See also:

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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One possible reason for this problem is if the page design requires a plugin instead of simply handing the PDF over to Firefox to display in its build-in viewre. Is there a public page you can link to (no login needed) that illustrates this problem?