This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Программа падает

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by sfhowes

adv18
adv18
more options

Добрый день. Две недели периодически возникает проблема, после отправки сообщения программа "падает". В чём может быть проблема и как её устранить. Используем по более года, раньше такой проблемы на наблюдалось.

Добрый день. Две недели периодически возникает проблема, после отправки сообщения программа "падает". В чём может быть проблема и как её устранить. Используем по более года, раньше такой проблемы на наблюдалось.
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

adv18 said

Good afternoon. For two weeks, a problem occurs periodically, after sending a message the program crashes. What could be the problem and how to fix it. We use it for more than a year, before such a problem was not observed.

Can you post the latest crash report URLs? Help/Troubleshooting, Crash Reports. Run Windows in safe mode to test if a startup app, such as security/antivirus, a common cause of crashes, is the source of the problem.