Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't log in to FireFox accounts from multiple devices

more options

I have a problem logging in to my Firefox account on multiple devices. Text error: "the main email address is required to log in". I use my main email address when logging in

I have a problem logging in to my Firefox account on multiple devices. Text error: "the main email address is required to log in". I use my main email address when logging in
Attached screenshots

All Replies (2)

more options

trubitsyn98 said

I have a problem logging in to my Firefox account on multiple devices. Text error: "the main email address is required to log in". I use my main email address when logging in
more options

I think this problem is related to updating your servers. I attach a letter about the successful change of the main email address