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Firefox issue with the new Facebook look

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Mark

Mark
Mark
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I use two different version of Firefox: 74 (64 bit) and 75.0b11 and both have issue when i use Facebook in particular all work except when I open my Facebook diary https://www.facebook.com/username than try to make a post, edit or just editing the privacy. Often when i click on elements (the new stylized buttons) nothing happen, sometimes works.

I tested with Edge and Chrome and I'm not having the same issue. Anyone know why I'm having this issue and how to solve?

I tried Firefox in safe mode but is the same. Sometimes works and sometimes not.

I use two different version of Firefox: 74 (64 bit) and 75.0b11 and both have issue when i use Facebook in particular all work except when I open my Facebook diary https://www.facebook.com/username than try to make a post, edit or just editing the privacy. Often when i click on elements (the new stylized buttons) nothing happen, sometimes works. I tested with Edge and Chrome and I'm not having the same issue. Anyone know why I'm having this issue and how to solve? I tried Firefox in safe mode but is the same. Sometimes works and sometimes not.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Mark
Mark Question owner
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Nothing still have this issue also without extension also in safe mode and in incognito mode. If i continue to click on Facebook the issue sometimes disappear than come back. This issue is on Firefox stable but also on the developer edition. How i can solve this? I sent a lot of feedbacks to Facebook but nothing.

On suggestion i also tried to create a new Firefox profile but the issue still persist.

Modified by Mark