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I have a device that shows up in synced tabs, but not in list of devices on my account. How do I remove it?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

robineastwoodharris
robineastwoodharris
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When looking in my list of “Synced tabs” I see the devices I should do with the correct synced tabs. However, I also see an old device that I no longer use, and is no longer connected to Firefox. However, when I go into my account to see the list of devices, it is not listed, so I cannot remove it. I have signed out all of my devices, restarted and updated everything, but it is still there and I can see it on the synced tabs on all of my devices, yet not in the device list of my Firefox account. Is there some way to remove this old device - I’m pretty sure it’s just showing up as a bug and by clearing or resetting some cache it will go away. Any ideas?

When looking in my list of “Synced tabs” I see the devices I should do with the correct synced tabs. However, I also see an old device that I no longer use, and is no longer connected to Firefox. However, when I go into my account to see the list of devices, it is not listed, so I cannot remove it. I have signed out all of my devices, restarted and updated everything, but it is still there and I can see it on the synced tabs on all of my devices, yet not in the device list of my Firefox account. Is there some way to remove this old device - I’m pretty sure it’s just showing up as a bug and by clearing or resetting some cache it will go away. Any ideas?

All Replies (2)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Hi robineastwoodharris, If you are seeing the device on the page info of the tab, then, it's stored there and not in Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Synced tabs should expire in seven days (one week), so maybe just wait a few days to see whether this gets fixed.