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Firefox crashes a few minutes after opening

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

clarksimon
clarksimon
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Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my internet is stable as well as my hardware. I’ve already restarted the computer, uninstall and reinstalled Firefox, cleaned my temp folders, cleaned up my disk and cleared my browser history. Latest report ID: bp-1322df80-2a8e-4e2d-9212-ff0030200417

Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my internet is stable as well as my hardware. I’ve already restarted the computer, uninstall and reinstalled Firefox, cleaned my temp folders, cleaned up my disk and cleared my browser history. Latest report ID: bp-1322df80-2a8e-4e2d-9212-ff0030200417

All Replies (2)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 75.0 Build ID 20200403170909 (2020-04-03) Buildhub data OS Windows 10 OS Version 10.0.18362

bp-1322df80-2a8e-4e2d-9212-ff0030200417 Signature: ComputeCrc32

Uptime 141 seconds (2 minutes and 21 seconds)

Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR

This is for Sumo's Related Bugs
1485425 NEW --- Crash in ComputeCrc32 in dwrite.dll via gfxDWriteFontEntry::CreateFontFace

Modified by FredMcD

FredMcD
FredMcD
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Bug report 1485425: One thought was problem caused by corrupt fonts.

Fonts Information - Detected via Flash http://browserspy.dk/fonts-flash.php?detail=1