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Firefox doesn't open ANY websites if I am logged in firefox. It works only if I use Private window or log out.

  • 2 replies
  • 1 has this problem
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  • Last reply by James

James
James
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Firefox doesn't open ANY websites if I am logged in firefox. It works only if I use Private window or log out. It happened on computer. Android works fine. I did not install any apps or add-ons ir extensions recently. It is just stopped working. When you try to reach some website it's just it just says "transferring data from... website name"

Firefox doesn't open ANY websites if I am logged in firefox. It works only if I use Private window or log out. It happened on computer. Android works fine. I did not install any apps or add-ons ir extensions recently. It is just stopped working. When you try to reach some website it's just it just says "transferring data from... website name"

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
James
James Question owner
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Problem solved.

After I switched to the safe mode according to the links you have provided, everything started working.

I checked my theme. It was default since forever. No new, or strange add-ons or extensions as well.

Then I checked "hardware acceleration". It was "use recommended settings", I switched off recommended settings, and turn it off hardware acceleration as it appeared.

After I restarted it in a normal mode, everything works fine.

Thanks for your help and support!