This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird freezes when I try to open Preferences

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

more options

I am on a Mac Catalina and Thunderbird freezes every time I try to open Preferences. Even when I force quit it now, it is stuck on that tab and when I restart Thunderbird it is still frozen with the spinning ball. Anything I can do short of deleting and reinstalling Thunderbird?

I am on a Mac Catalina and Thunderbird freezes every time I try to open Preferences. Even when I force quit it now, it is stuck on that tab and when I restart Thunderbird it is still frozen with the spinning ball. Anything I can do short of deleting and reinstalling Thunderbird?

All Replies (1)

more options

Hello Tamer. Do you still see this problem?