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Folders under Bookmarks have disappeared

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

richlaughlin1
richlaughlin1
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Hi

I have a few folders under Bookmarks that i regularly use. They seem to have disappeared. The direct link bookmarks are still there. I don't know if a recent update of Firefox has done this? How do i get them back please? thanks ...

Hi I have a few folders under Bookmarks that i regularly use. They seem to have disappeared. The direct link bookmarks are still there. I don't know if a recent update of Firefox has done this? How do i get them back please? thanks ...

All Replies (2)

richlaughlin1
richlaughlin1 Question owner
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OK i have found a backup and got my bookmarks back, so the question is now, what deleted my bookmarks and how can i stop it happening again?

When i ran the backup you could see by the number items on each backup that something has deleted them. (number of items - 287,288,289,293,294,134,114 ???)

(see attached image)

Modified by richlaughlin1

FredMcD
FredMcD
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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.