This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saved logins asking for a password to see or copy saved passwords

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by McCoy

more options

I have just updated to 76.0.1. The saved logins is requesting a password in order for me to see or copy a password that I have saved. At first I thought it wanted my Firefox account password however it is asking for the PC password. Trouble is I don't use a password to log in to my PC, I use a 4 digit pin but it will not accept this. I set a password 5 years ago & have no idea what it is. Is there a way to stop Firefox asking for a password so I can properly access my saved login info?

I have just updated to 76.0.1. The saved logins is requesting a password in order for me to see or copy a password that I have saved. At first I thought it wanted my Firefox account password however it is asking for the PC password. Trouble is I don't use a password to log in to my PC, I use a 4 digit pin but it will not accept this. I set a password 5 years ago & have no idea what it is. Is there a way to stop Firefox asking for a password so I can properly access my saved login info?

Chosen solution

Hello   Emma,

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt

- - - - - - - - - - - - - - - - - - -

To disable this feature :

Type in the address bar   about:config   and press Enter.
(ignore the warning)

Type in the search bar and look for the preference :

signon.management.page.os-auth.enabled

Change its value to   false.

Then close and restart Firefox.

(this preference may be removed sometime in the near future )

I hope this helps ......

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Hello   Emma,

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt

- - - - - - - - - - - - - - - - - - -

To disable this feature :

Type in the address bar   about:config   and press Enter.
(ignore the warning)

Type in the search bar and look for the preference :

signon.management.page.os-auth.enabled

Change its value to   false.

Then close and restart Firefox.

(this preference may be removed sometime in the near future )

I hope this helps ......

more options

Thanks so much McCoy!

more options

Emma said

Thanks so much McCoy!

My pleasure Emma   -   have a nice day  !