This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

addons "flash and video download" and "flash & video downloader" don't work anymore

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by clarafall

more options

hi, both addons "flash and video download" and "flash & video donwloader" suddenly don't show the "normal" drop down box with video contents anymore. the drop down box is much smaller and doesn't open properly. i've been using both apps for years for my work. i've deleted cache, cookies and web site data, everything really, hoping it would resolve the problem - it didn't.

please help!

thanks so much

ps.: pls excuse low quality of photos...

hi, both addons "flash and video download" and "flash & video donwloader" suddenly don't show the "normal" drop down box with video contents anymore. the drop down box is much smaller and doesn't open properly. i've been using both apps for years for my work. i've deleted cache, cookies and web site data, everything really, hoping it would resolve the problem - it didn't. please help! thanks so much ps.: pls excuse low quality of photos...
Attached screenshots

All Replies (2)

more options

all good, it works now.

more options

sorry, glitch reappeared today. does anyone know what's wrong? cheers