Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Multiaccount Containers Addon Downloading But Not Appearing In Toolbar in Windows 10 and Ubuntu 20.04

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by sandstrom1

sandstrom1
sandstrom1
more options

And neither is the Temporary Containers Addon. I just did fresh brand new initial Firefox install on both the most updated version of Windows 10 and the most recent version of Ubuntu 20.04. All addons appear in the toolbar except these 2. I've tried installing these 2 first. I've tried installing them last, then disabling all the other addons, uninstalling them and reinstalling them. Nothing will make them appear in the toolbar, yet they appear as enabled when they display under the addons > extensions. Also, hitting the extension shortcuts will not bring up the addon interaction screen for any of the addons, e.g. Ctrl U or Ctrl <period> or whatever the relevant shortcut command is. This appears to only be an issue with FRESH Firefox install, because on my other computer running Windows 10 I've had the Multiaccount Containers Addon in the toolbar for 6 months without issue through many older versions of Firefox; and after I updated (rather than fresh install) to this latest version the Multiaccount Containers Addon remains in the toolbar without issue.

Can anyone suggest how I can get theMultiaccount Containers Addon and Temporary Containers Addon to appear in the toolbar? And why are none of the extension shortcuts working - could I be executing them on the wrong screen? I've been trying them on the Addons > Extensions screen.

And neither is the Temporary Containers Addon. I just did fresh brand new initial Firefox install on both the most updated version of Windows 10 and the most recent version of Ubuntu 20.04. All addons appear in the toolbar except these 2. I've tried installing these 2 first. I've tried installing them last, then disabling all the other addons, uninstalling them and reinstalling them. Nothing will make them appear in the toolbar, yet they appear as enabled when they display under the addons > extensions. Also, hitting the extension shortcuts will not bring up the addon interaction screen for any of the addons, e.g. Ctrl U or Ctrl <period> or whatever the relevant shortcut command is. This appears to only be an issue with FRESH Firefox install, because on my other computer running Windows 10 I've had the Multiaccount Containers Addon in the toolbar for 6 months without issue through many older versions of Firefox; and after I updated (rather than fresh install) to this latest version the Multiaccount Containers Addon remains in the toolbar without issue. Can anyone suggest how I can get theMultiaccount Containers Addon and Temporary Containers Addon to appear in the toolbar? And why are none of the extension shortcuts working - could I be executing them on the wrong screen? I've been trying them on the Addons > Extensions screen.

Chosen solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"
Read this answer in context 👍 0

All Replies (4)

sandstrom1
sandstrom1 Question owner
more options

Also, hitting the extension shortcuts will not bring up the addon interaction screen for any of the addons, e.g. Ctrl U or Ctrl <period> or whatever the relevant shortcut command is. This appears to only be an issue with FRESH Firefox install, because on my other computer running Windows 10 I've had the Multiaccount Containers Addon in the toolbar for 6 months without issue through many older versions of Firefox; and after I updated (rather than fresh install) to this latest version the Multiaccount Containers Addon remains in the toolbar without issue.

sandstrom1
sandstrom1 Question owner
more options

Can anyone suggest how I can get theMultiaccount Containers Addon and Temporary Containers Addon to appear in the toolbar? And why are none of the extension shortcuts working - could I be executing them on the wrong screen? I've been trying them on the Addons > Extensions screen.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"
sandstrom1
sandstrom1 Question owner
more options

Thank you so much Cor-el. I had Never Remember History and Always Use Private Browsing Mode both checked. When I unchecked Private Browsing, both container addons immediately reappeared in the toolbar. Thanks!!