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A website wont open completly on Firefox Web but works correctly on mobile

  • 5 replies
  • 1 has this problem
  • 8 views
  • Last reply by ikifaR-

ikifaR-
ikifaR-
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Hi! im moving to firefrox from chrome and im really happy with it but the main trouble i have is that i work with one page in particular in wich i must load documentation, to make it i must click and then a pop up should appear (Is in the pop-up where i drag the documents and load them into the page). I've tried it with the latest firefox on Windows 10, a previous version of firefox on Windows 7, on ubuntu, with and without Add-ons and that page in particular wont let the pop-up appear. BUT! if i try it with my phone (with iOS) works completly fine. This thing is driving me crazy, for real. I dont understand why the pop-up wont appear on web but yes on mobile... PLEASE HELP! (Also, i gave the page the permissions to enable pop-ups and re-installed Adobe)

Hi! im moving to firefrox from chrome and im really happy with it but the main trouble i have is that i work with one page in particular in wich i must load documentation, to make it i must click and then a pop up should appear (Is in the pop-up where i drag the documents and load them into the page). I've tried it with the latest firefox on Windows 10, a previous version of firefox on Windows 7, on ubuntu, with and without Add-ons and that page in particular wont let the pop-up appear. '''BUT'''! if i try it with my phone (with iOS) works completly fine. This thing is driving me crazy, for real. I dont understand why the pop-up wont appear on web but yes on mobile... '''PLEASE HELP!''' (Also, i gave the page the permissions to enable pop-ups and re-installed Adobe)

All Replies (5)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

ikifaR-
ikifaR- Question owner
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FredMcD said
Make sure you are not blocking content. Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

I did that, sorry didn't mentioned it before. And i did it again after reading your response. Yes, the problem is still there... Im going to record the screen and post a link to what it is happening and what should happen

ikifaR-
ikifaR- Question owner
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https://imgur.com/zf9UOru HERE IS THE LINK. First: What should happen. Second: What happens with firefox.

FredMcD
FredMcD
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I called for more help.

Note: When you add a subtitle, make sure it can be seen.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

ikifaR-
ikifaR- Question owner
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FredMcD said
I called for more help. Note: When you add a subtitle, make sure it can be seen. Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Did it, still the same... What i didn't do was the part of "Secure WebSite" just because i dont understand what you mean... This issue is just with this website. Note: Sorry, never used an editor. I wanted to do it fast and the default color was white as it was readable i left it that way. My bad.