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Thunderbird 68 won't import old account from ~/.thunderbird folder

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

yeti.moscow
yeti.moscow
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I reinstalled my system from ubuntu 20.04 do manjaro I saved ~/.thunderbird folder from the old system to an external drive After I copied the folder back to home and started Thunderbird it does not seem to see the profile. Although it can read some of the data, like the Address Book but no account settings no folders, nothing else.

I found the help page 

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

And tried to do it but it doesn't help. Thunderbird found my old profile and it is visible in about:profiles and set as the default profile.

I reinstalled my system from ubuntu 20.04 do manjaro I saved ~/.thunderbird folder from the old system to an external drive After I copied the folder back to home and started Thunderbird it does not seem to see the profile. Although it can read some of the data, like the Address Book but no account settings no folders, nothing else. I found the help page https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer And tried to do it but it doesn't help. Thunderbird found my old profile and it is visible in about:profiles and set as the default profile.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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There is a known bug which seems to effect some people where the profile is correctly used and address book is accessible, but is failing to display accounts and emails. So try the following to see if this is the cause of the problem.

  • Exit Thunderbird.
  • Access 'profile name' folder.
  • Delete this file: global-messages-db.sqlite
  • Restart Thunderbird.