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Firefox Enhanced Tracking Protection Strict Mode blocks GoSquared Chat Widget by default.

  • 2 replies
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  • Last reply by Russell14

Russell14
Russell14
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Hello! My name is Russell Vaughan and I'm a Sales Engineer at GoSquared. We noticed that Firefox's Enhanced Tracking Protection now blocks our chat widget in strict mode as it is loaded from GoSquared.com

Our chat widget is not reliant on our Analytics tracking. If you block just our tracking endpoints, opposed to all of gosquared.com, our chat widget will still load and be functional. However, all tracking will still be blocked. We've worked with most of the other tracking blocking tools to solve this.

Is there any way you can help us resolve this or point us in the right direction?

Hello! My name is Russell Vaughan and I'm a Sales Engineer at GoSquared. We noticed that Firefox's Enhanced Tracking Protection now blocks our chat widget in strict mode as it is loaded from GoSquared.com Our chat widget is not reliant on our Analytics tracking. If you block just our tracking endpoints, opposed to all of gosquared.com, our chat widget will still load and be functional. However, all tracking will still be blocked. We've worked with most of the other tracking blocking tools to solve this. Is there any way you can help us resolve this or point us in the right direction?

Chosen solution

Hi, did you talk to disconnect.me? We rely on their lists.

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All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Chosen Solution

Hi, did you talk to disconnect.me? We rely on their lists.

Russell14
Russell14 Question owner
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Thank you, I will pick it up with them!