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Thought the problem was solved - not so fast. :(

tea4thee
tea4thee
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Facebook isn't working properly and we figured out it's not FB, but a Firefox problem. Shashank Shekhar responded so quickly! (Thanks!) He suggested I refresh the browser. I followed his directions and it worked for almost half an hour but now it's back to not allowing me to see notifications, log out, or click emoticons.

Help!

Facebook isn't working properly and we figured out it's not FB, but a Firefox problem. Shashank Shekhar responded so quickly! (Thanks!) He suggested I refresh the browser. I followed his directions and it worked for almost half an hour but now it's back to not allowing me to see notifications, log out, or click emoticons. Help!

All Replies (3)

FredMcD
FredMcD
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What have you tried already?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

tea4thee
tea4thee Question owner
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Thanks, Fred. I've done everything except uninstalling and reinstalling Firefox. The refresh works perfectly...just not long enough. I'll try the safe mode tomorrow. I appreciate your input. :)

Shashank Shekhar
Shashank Shekhar
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See Why Does Facebook Not Work in Firefox?

Hope it helps. Thank You.