Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird does not check for email when started

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

more options

Thunderbird no longer downloads emails when started, I have to do a "get messages" before it will check for new messages. Using Thunderbird 68.9.0. After I do a "get messages" then Thunderbird will check and download every 10 minutes (my setting), but will not get messages when first started. I first reported this in December of 2019, and it still has not been fixed.

Thunderbird no longer downloads emails when started, I have to do a "get messages" before it will check for new messages. Using Thunderbird 68.9.0. After I do a "get messages" then Thunderbird will check and download every 10 minutes (my setting), but will not get messages when first started. I first reported this in December of 2019, and it still has not been fixed.

All Replies (1)

more options

The bug reports don't indicate it's been fixed, but a couple of workarounds have been proposed:

https://support.mozilla.org/en-US/questions/1275606#answer-1299178