This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox hang when "Firefox Home Content" are untiked - Not happening before

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

Guillaume Soucy
Guillaume Soucy
more options

Hello,

Since about 3 weeks, Firefox hang on certain websites while trying to load them, when un-ticking all "Firefox Home Content" items. When those things are ticked, everything is fine. Wasn't happening before. Often a gray geared wheel appear and at other times only the "tab text" appear, please see the attached screen shot. I'm able to click on "File Edit View...", the items present on the bookmark toolbar, "Refresh", "Home" but the action is executed only when Firefox un-hang. I'd already get a look at Firefox help tutorials but there was nothing about "The "Firefox Home Content" can cause Firefox to hang".

It take me about 10 minutes to load this current page. "Firefox Home Content" are not ticked right now.

Thanks,

Guillaume

Hello, Since about 3 weeks, Firefox hang on certain websites while trying to load them, when un-ticking all "Firefox Home Content" items. When those things are ticked, everything is fine. Wasn't happening before. Often a gray geared wheel appear and at other times only the "tab text" appear, please see the attached screen shot. I'm able to click on "File Edit View...", the items present on the bookmark toolbar, "Refresh", "Home" but the action is executed only when Firefox un-hang. I'd already get a look at Firefox help tutorials but there was nothing about "The "Firefox Home Content" can cause Firefox to hang". It take me about 10 minutes to load this current page. "Firefox Home Content" are not ticked right now. Thanks, Guillaume
Attached screenshots

Chosen solution

Is this with all websites/pages, some, a few?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down

Read this answer in context 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Is this with all websites/pages, some, a few?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down