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Server Error When Trying To Log In

  • 2 replies
  • 2 have this problem
  • 22 views
  • Last reply by cboyles

cboyles
cboyles
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The operating system is Windows 7. I'm doing a new install of Thunderbird. I had to reset my password with AT&T because I didn't remember what my e-mail password was. I can see my e-mail messages when I log into Yahoo, but when I enter my name, e-mail address, and password into Thunderbird, I get a server error message saying Sending of password for e-mail address did not succeed. Mail server responded: Server error - Please try again later. This is version 68.10.0. I get the same error on version 78.

The operating system is Windows 7. I'm doing a new install of Thunderbird. I had to reset my password with AT&T because I didn't remember what my e-mail password was. I can see my e-mail messages when I log into Yahoo, but when I enter my name, e-mail address, and password into Thunderbird, I get a server error message saying Sending of password for e-mail address did not succeed. Mail server responded: Server error - Please try again later. This is version 68.10.0. I get the same error on version 78.

Modified by cboyles

Chosen solution

Are you using the AT&T servers, inbound.att.net and outbound.att.net, or Yahoo servers? If it's the former, you must use a secure mail key instead of the account password.

https://www.att.com/support/article/email-support/KM1240308

If they're Yahoo servers, see https://support.mozilla.org/en-US/questions/1288812

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Are you using the AT&T servers, inbound.att.net and outbound.att.net, or Yahoo servers? If it's the former, you must use a secure mail key instead of the account password.

https://www.att.com/support/article/email-support/KM1240308

If they're Yahoo servers, see https://support.mozilla.org/en-US/questions/1288812

cboyles
cboyles Question owner
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Thank you so much. I will admit I'm puzzled because it worked without a secure mail key a few days ago with the same software.