This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

joeyrwh
joeyrwh
more options

I have thunderbird on my desktop and my laptop. it has always worked for me. For some reason the layout keeps changing on my laptop without me doing anything. I have reinstalled it but it keeps happening. The only way to get back the correct layout is to restore a backup I have. Desktop image looks the way it should called correctlook, the laptop image is the messed up one called messedup Would appreciate any help.

Joey

I have thunderbird on my desktop and my laptop. it has always worked for me. For some reason the layout keeps changing on my laptop without me doing anything. I have reinstalled it but it keeps happening. The only way to get back the correct layout is to restore a backup I have. Desktop image looks the way it should called correctlook, the laptop image is the messed up one called messedup Would appreciate any help. Joey
Attached screenshots

Chosen solution

Does your laptop have the Conversations add-on? Disable it and see if the layout is normal.

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Does your laptop have the Conversations add-on? Disable it and see if the layout is normal.