Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox tries to download gif files as mpeg-4 files from reddit.com

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

On reddit.com, whenever I try to download a gif from a post on the website, Firefox tries to download it as an mpeg-4 file, and as soon as it finishes, it shows up as a gif file on file explorer, and does not work when I try to open it. This doesn't happen on any other website, and I use reddit very often, is there a way to be able to download gif files as they are instead of mpeg-4 files?

On reddit.com, whenever I try to download a gif from a post on the website, Firefox tries to download it as an mpeg-4 file, and as soon as it finishes, it shows up as a gif file on file explorer, and does not work when I try to open it. This doesn't happen on any other website, and I use reddit very often, is there a way to be able to download gif files as they are instead of mpeg-4 files?

All Replies (1)

more options

A lot of websites have animated GIF images that are actually short MP4 video files.
Such a media file probably needs to be saved with a .mp4 file extension to make them work properly.
Some websites cause confusion where the link has a .gif file extension, but the file that is send has a .mp4 file extension.
Similar cases with JPG/WebP images have been reported.

Isn't that working for you if the files have a .mp4 file extension ?