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Home Page

  • 6 replies
  • 1 has this problem
  • 22 views
  • Last reply by cor-el

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Fire just updated to the current version, now my home page will not load, get a blank page, I can change the home page to something else and that functions OK, but when I try to go and use the previous home same problem, will not load, I get the same problem if I just want to go to that website, won't load.

Fire just updated to the current version, now my home page will not load, get a blank page, I can change the home page to something else and that functions OK, but when I try to go and use the previous home same problem, will not load, I get the same problem if I just want to go to that website, won't load.

All Replies (6)

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What is the home page you are having issues with?

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https://wben.radio.com/

Always worked prior to last update of firefox

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Removed

Modified by Enigma

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Tried all your suggestions, still not working, and the web site is up, edge opens it OK.

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You can check the Web Console (Tools -> Web Developer) for messages about blocked content or about content that fails to load.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.