This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

data exchange between pc and smartphone

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Skibson

more options

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android to pc. firefox from pc sees sync I did 15s earlier on android but still can't even access tabs from my devices! On android, I have never had a problem to send data from pc, now for the first time I need to do the same on pc and nothing works. Smartphone huawey y6 cam l21 android 6.0 , firefox last version on pc and apk. wtf? someone has a wise solution? I lost half a day on these syncs, setting up accounts on all related mozilla sites etc etc ... so please seriously solve the problem, not like in the guide or something: P

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android to pc. firefox from pc sees sync I did 15s earlier on android but still can't even access tabs from my devices! On android, I have never had a problem to send data from pc, now for the first time I need to do the same on pc and nothing works. Smartphone huawey y6 cam l21 android 6.0 , firefox last version on pc and apk. wtf? someone has a wise solution? I lost half a day on these syncs, setting up accounts on all related mozilla sites etc etc ... so please seriously solve the problem, not like in the guide or something: P
Attached screenshots

Chosen solution

ok ok , you can delete the topic, I finally made it :D I had to set up a new account on android and log from pc with the same account after syncing from android :P it was so easy to do and I had to fight for many hours :P but but data collected over many years have been recovered; D btw after all, please improve it for the future ;D :P

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

ok ok , you can delete the topic, I finally made it :D I had to set up a new account on android and log from pc with the same account after syncing from android :P it was so easy to do and I had to fight for many hours :P but but data collected over many years have been recovered; D btw after all, please improve it for the future ;D :P