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Downloading summary pdf page

  • 23 replies
  • 1 has this problem
  • 1 view
  • Last reply by jlaughlin

jlaughlin
jlaughlin
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After the latest update, I can only download individual pdf’s & can not download a summary page of pdf’s. I have several other browsers- which will do the downloads-MUCH prefer Firefox! This is a very recent occurrence, Firefox was working well prior to about a week ago... Please HELP!!! J.

After the latest update, I can only download individual pdf’s & can not download a summary page of pdf’s. I have several other browsers- which will do the downloads-MUCH prefer Firefox! This is a very recent occurrence, Firefox was working well prior to about a week ago... Please HELP!!! J.

Chosen solution

Hi J,

Just wanted to follow up again since I haven't heard from you. If I don't hear from you, I'll likely go ahead and close the bug we have on file for this in a few days.

Thank you, Andrew

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All Replies (3)

Andrew
Andrew
  • Moderator
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Hi Jim,

Do you mind trying the downloads on Ensight Intelligent Quote again? We're told that the issue has been resolved. Please be sure to update Firefox as well.

As a note, we've also made some fixes in for our upcoming version (currently in Firefox Beta) which may help with the issue as well. You can get that version from here: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Thanks, and I look forward to hearing from you, Andrew

Andrew
Andrew
  • Moderator
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Chosen Solution

Hi J,

Just wanted to follow up again since I haven't heard from you. If I don't hear from you, I'll likely go ahead and close the bug we have on file for this in a few days.

Thank you, Andrew

jlaughlin
jlaughlin Question owner
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Andrew, thank you. After the latest update, all seems to be working as it should. Don’t know what Mozilla did, but i’m Glad they did it. Thank you, again. Jim

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