This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to Log In to Zendesk

linkthepirate
linkthepirate
more options

Getting attached error when logging into Zendesk. I've been on with their support already.

Steps: Clearing data, private window. Safe Mode. All extensions disabled. Enhanced Privacy disabled. Check other browsers - successful with Midori and Chromium. Check other OS - I have a win10 vm with Firefox and get the same result. Check other zendesk sites - My company's domain + support.zendesk.com

I confirmed with their support that anyone can create an account at support.zendesk.com so I'm hoping someone that knows what they are doing can see what is up with this site.

Getting attached error when logging into Zendesk. I've been on with their support already. Steps: Clearing data, private window. Safe Mode. All extensions disabled. Enhanced Privacy disabled. Check other browsers - successful with Midori and Chromium. Check other OS - I have a win10 vm with Firefox and get the same result. Check other zendesk sites - My company's domain + support.zendesk.com I confirmed with their support that anyone can create an account at support.zendesk.com so I'm hoping someone that knows what they are doing can see what is up with this site.

Chosen solution

Nevermind, I uninstalled, removed ~/.mozilla a second time then reinstalled (a second time) and I'm in.

Read this answer in context 👍 0

All Replies (2)

linkthepirate
linkthepirate Question owner
more options

Forgot to attach.

linkthepirate
linkthepirate Question owner
more options

Chosen Solution

Nevermind, I uninstalled, removed ~/.mozilla a second time then reinstalled (a second time) and I'm in.