This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird not showing folders or messages after MAC crash

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by htonl

htonl
htonl
more options

My MAC crashed and left thunderbird in a weird state. First it complained about only a single copy being allowed to run. I removed .parentlock file. Then thunderbird opened and showed menus and buttons but no messages or folders. Some buttons work. But when I click Thunderbird->Preferences nothing happens. Please help me read my emails. Thank you.

My MAC crashed and left thunderbird in a weird state. First it complained about only a single copy being allowed to run. I removed .parentlock file. Then thunderbird opened and showed menus and buttons but no messages or folders. Some buttons work. But when I click Thunderbird->Preferences nothing happens. Please help me read my emails. Thank you.
Attached screenshots

Chosen solution

I upgraded to 78.1.1 (64-bit), and things are working again!

Read this answer in context 👍 0

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Version 68 ?

htonl
htonl Question owner
more options

68.11.0 (64-bit)

htonl
htonl Question owner
more options

Chosen Solution

I upgraded to 78.1.1 (64-bit), and things are working again!